Shipping and Handling

 

Domestic Orders - Standard Shipping

We aim to ship all domestic orders within 2 business days. We do not ship on weekends or Public holidays. Orders are sent via courier or Australia Post and have an estimated delivery time of 1-3 business days to major cities (Sydney, Melbourne & Adelaide) and 4-10 business days to other locations. Orders can arrive earlier or later than this as this time frame is intended as a guide only. An email will be sent with your tracking number and estimated delivery time once your order has been dispatched. 

If you have a query into the tracking of your order, please contact Australia Post directly using your tracking number. 

Packages that have left our office are no longer the responsibility of Fortify Gear. Any tracking or follow up with Australia Post or its affiliates is the responsibility of the customer.

International Orders

We aim to ship all international orders within 2 business days. We do not ship on weekends or Public holidays. Please note tracking updates are dependant on the shipping service you select.

Customs/Duty/Import Fees may be applicable in your Country and are the responsibility of the buyer. 

If you have a query into the tracking of your order, please contact Australia Post directly using your tracking number. 

Packages that have left our office are no longer the responsibility of Fortify Gear. Any tracking or follow up with Australia Post or its affiliates is the responsibility of the customer.

*Due to the Global effects of the COVID-19 pandemic, we have seen significant increases to postage times for both domestic & international deliveries. We appreciate your patience during this time. In some instances we may have to refund your order upon notification that Australia Post may not be able to deliver to your area. This will be done before the item is packed and you will receive an email notification to advise.*